Introduction
Welcome to Monster Mechanical & Electrical’s website. By accessing and using our website, you agree to be bound by these Terms and Conditions (“Terms”) and any other policies referenced herein. If you do not agree with any part of these Terms, please do not use our website.
Definitions
- “Company”, “We”, “Us”, “Our” refers to Monster Mechanical & Electrical, a business registered in South Africa.
- “Website” refers to our e-commerce platform accessible at www.monstermechanical.co.za
- “User”, “You”, “Your” refers to the individual or entity accessing or using our Website.
- “Products” refers to pumps and related equipment sold on our Website.
- “Services” refers to any services offered by our Company through the Website.
User Accounts
Account Creation
To make purchases on our Website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Account Information
You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
Products and Services
Product Information
We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content on the Website are accurate, complete, reliable, current, or error-free.
Product Availability
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify specifications without prior notice.
Pricing
All prices are displayed in South African Rand (ZAR) and include Value Added Tax (VAT) unless otherwise stated. Prices are subject to change without notice.
Orders and Payments
Order Acceptance
Your order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason.
Payment Methods
We accept various payment methods as indicated on our Website. All payments are processed securely through third-party payment processors.
Payment Processing
By providing payment information, you represent and warrant that you have the legal right to use the payment method provided and that the information you provide is accurate.
Shipping and Delivery
Delivery Areas
We currently deliver within South Africa. International shipping may be available upon request.
Delivery Timeframes
Delivery timeframes are estimates and not guaranteed. Delays may occur due to circumstances beyond our control.
Shipping Costs
Shipping costs are calculated based on delivery location and product weight. These costs will be displayed during the checkout process.
Returns and Refunds
Return Policy
Products may be returned within 7 days of delivery if they are unused, in their original packaging, and accompanied by the original receipt or proof of purchase.
Refund Process
Refunds will be processed within 14 business days of receiving and inspecting returned products. Refunds will be issued using the original payment method.
Damaged or Defective Products
If you receive damaged or defective products, please contact us at sales@monstermechanical.co.za within 48 hours of delivery.
Intellectual Property
Copyright
All content on our Website, including text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Monster Mechanical & Electrical or its content suppliers and is protected by South African and international copyright laws.
Trademarks
All trademarks, service marks, and trade names used on the Website are the property of their respective owners.
Use of Content
You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Website or any portion of it without our explicit written consent.
User Conduct
Prohibited Activities
You agree not to:
- Use the Website for any illegal purpose or in violation of any local, state, national, or international law
- Violate or encourage others to violate the rights of third parties
- Interfere with or disrupt the operation of the Website
- Attempt to gain unauthorized access to the Website or other users’ accounts
- Collect or track personal information of other users
- Engage in any conduct that restricts or inhibits any person’s use or enjoyment of the Website
Liability Limitations
Disclaimer of Warranties
The Website and all products and services are provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Limitation of Liability
In no event shall Monster Mechanical & Electrical be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website, products, or services.
Indemnification
You agree to indemnify, defend, and hold harmless Monster Mechanical & Electrical, its officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that arise from or relate to your use of the Website or violation of these Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions. Any dispute arising under or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Cape Town, South Africa.
Consumer Protection Act
Nothing in these Terms is intended to or will be used to limit a consumer’s rights under the South African Consumer Protection Act 68 of 2008.
Electronic Communications
By using our Website, you consent to receive communications from us electronically. We may communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.
Third-Party Links
The Website may contain links to third-party websites that are not owned or controlled by Monster Mechanical & Electrical. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.
Amendments
We reserve the right to update, change, or replace any part of these Terms by posting updates or changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of the Website following the posting of any changes constitutes acceptance of those changes.
Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent possible and the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms, together with the Privacy Policy and any other policies incorporated by reference, constitute the entire agreement between you and Monster Mechanical & Electrical regarding your use of the Website.
Contact Information
For questions or concerns regarding these Terms, please contact us at:
Monster Mechanical & Electrical
Cape Town, South Africa
Email: sales@monstermechanical.co.za
Last Updated: April 27, 2025